Frequently Asked Questions

What is Tropical Kosher Concierge?

Tropical Kosher Concierge (TKC) is a luxury concierge service based in The Bahamas, specializing in kosher-friendly vacations, private excursions, and personalized travel planning.

How far in advance should I book?

We recommend booking at least 7–15 days in advance for typical charter/excursion availability. To ensure smooth delivery for Resort-Ready Kits and other custom inquiries, we suggest placing your order 24 to 48 hours in advance. For last-minute requests, Contact Us directly.

When should I arrive for my scheduled excursion?

Please plan to arrive 30 minutes before all scheduled start times to allow for check-in, waivers, safety briefing, boarding, and any last-minute coordination. short-notice bookings, please Contact Us directly.

What’s included in your concierge packages?

Each package varies, but typically includes roundtrip transportation, curated excursions, kosher lunch options, Resort-Ready Kits, and full coordination handled by our team.

What does TKC handle for me?

Tropical Kosher Concierge is built for travelers who want a seamless, high-end experience from start to finish. Our pricing reflects the level of service, coordination, and attention to detail that goes into every booking. We handle everything behind the scenes, from arranging trusted vendors and transportation, to ensuring all kosher accommodations are properly prepared, so you can simply enjoy your vacation without stress or logistics to manage.

How do I receive my Resort-Ready Kit?

Delivery is included in the price of your Resort-Ready Kosher Kit. You will be sent an email confirming dropoff at your hotel front desk. Please notify the front desk to pick up your kit or request it be brought to your room. Kits are packaged in reusable insulated bags that we encourage you to take home. If you choose not to keep the bag, you can leave it with the front desk upon checkout where they will be donated to a local food bank.

Do you only serve kosher-observant guests?

While we specialize in kosher and Shabbat-friendly services, anyone can book with us. We ensure all dietary and cultural preferences are respected.

What’s included in your excursion lunches, and how far in advance should I order?

To ensure the highest quality and kosher standards, all kosher food provided through TKC is sourced exclusively from reputable suppliers under the supervision of the CRC (kashrut certification list). We kindly ask that Kosher lunches and special requests be made at least 48 hours in advance. For special lunch requests beyond the standard packages, please Contact Us directly so we can confirm availability, pricing, and timing. This lead time allows us to coordinate certified ingredients, preparation, and delivery seamlessly.

Meat Lunch Package (per 2 guests)

Each meat lunch package includes:

  • Delivery Fee

  • Deli Sandwiches (salami, turkey, sandwich bread, pickles, tomatoes, condiments).

  • Coleslaw Salad

  • Seasonal Fruit

  • Chips

  • Gatorade

  • Disposable Plates/Cutlery

All meals are factory-sealed and clearly labeled as Meat, with full kosher certification.

Dairy Lunch Package (per 2 guests)

Each dairy lunch package includes:

  • Delivery Fee

  • Smoked Salmon Bagels (bagels, salmon, cream cheese, tomatoes, red onion, condiments)

  • Coleslaw Salad

  • Chips

  • Cookies

  • Gatorade

  • Disposable Plates/Cutlery

All meals are factory-sealed and clearly labeled as Dairy, with full kosher certification.

How do I receive my kosher lunch?

All lunches are delivered fresh the same day directly to the guests at the excursion site or marina in temperature-controlled TKC cooler bags. Each meal remains sealed until opened by the guest.

Our team coordinates with excursion vendors to ensure that kosher meals are stored separately from any non-kosher food and handled respectfully at all times.

Why use a two-step process for Stuart Cove’s bookings?

For Stuart Cove’s snorkeling and diving excursions, we use a two-step process:

You’ll pay a 10% booking fee through Tropical Kosher Concierge.

After that, we’ll send you a secure Stuart Cove’s booking link, where you’ll pay the remaining balance directly to Stuart Cove’s and confirm your reservation.

Why this system?

Booking through the link gives you an automatic $10 discount per person with Stuart Cove’s, which helps offset our concierge fee.

This method also keeps your payment with Stuart Cove’s fully secure and transparent.

This two-step payment process applies only to Stuart Cove’s bookings. All other Tropical Kosher Concierge services are handled directly through us.